Incident Reporting
SafeQual's Incident Reporting software encourages organizational participation with automation that elevates effective, transparent event reporting, collaboration and supports safety culture goals.
Reporting for great catches, patient and staff events, complaints, grievances, lost property, and more to be reported and tracked in one system across all devices.
- Business rules drive optimized workflow to ensure eliminating backlogged events and alignment with your KPI’s.
- Workflow and reporting that focuses on regulation, high severity events, red events, and more.
- Built-in algorithm that enables all departments to share data and communication in identifying root causes and corrective actions.
- SafeQual includes methodologies like Just Culture in your daily workflow to promote a culture of safety and engagement.
Why clients like us…
“SafeQual makes reporting so much easier, and I appreciate being notified of the progress and final corrective action that is decided on.”
“With SafeQual we now have built in forms that make reporting easier and it’s important that now everyone involved in the incident are able to contribute to the report.”
“Working with the SafeQual design team has been an amazing experience. Not only is the SafeQual product flexible but the design team really works with you to understand your organizations needs and how they can best meet them.”
SafeQual encourages staff participation across even the largest healthcare systems with automation that elevates effective, collaborative event management.
- Track near miss events, patient safety events and non-patient (e.g. visitor) events with workflows that automatically route the events to roles who are responsible for investigation and corrective actions.
- Manage staff injuries with workflows for follow-up on pathogen and bio-hazard exposures, OSHA 300 log reporting, and time-off tracking.
- Foster collaboration and streamline efficiencies with subject matter expert (SME) workflows. For example, a medication incident can be reviewed by the department leader where the event occurred, while at the same time reviewed by SME to capture the NCC MERP classification information.
- Be on top of never and sentinel events with triage workflow.
- Automated event alerts and notifications allow for timely incident response and accountability.
- Embedded tools to assign tasks to users and departments, to add notes, and to attach supporting documents simplify collaboration and increase productivity.
- Increase safety event reporting with close-loop reporter feedback.
- Promote a non-punitive culture with the Just Culture algorithm embedded in the workflow when determining corrective actions for incidents.
- Real-time reports - roll-up and departmental views – accelerate decision-making, enhance transparency, and allow proactive measures to be taken when anomalies are detected.
- Interactive dashboards - KPIs, Productivity, Red Events, Event Specifics – provide leadership with actionable data.
SafeQual all-in-one software…
All that healthcare risk management teams need to pursue zero patient harm
SAFETY CULTURE
Is supported through a built-in algorithm that guides leaders to a systems-approach and non-punitive response to adverse events and errors to pursue zero patient harm.
WORKFLOW AUTOMATION
Encourages staff participation, enables departments to collaborate better and promotes adherence to your healthcare system’s safety and quality goals.
SYSTEM INTEGRATIONS
Allow seamless workflows, enable automation to increase efficiency, improve data accuracy and boost user productivity by eliminating redundant manual data entry.