Safety, Quality, and Risk Management Software for Healthcare

Cloud-based enterprise software for employee and patient safety, clinical quality, compliance, and risk. SafeQual provides healthcare leaders the ability to effectively pursue zero patient and staff harm across their entire care delivery system.

SAFETY CULTURE

Is supported through a built-in algorithm that guides leaders to a systems-approach and non-punitive response to adverse events and errors to pursue zero patient harm.

SYSTEM INTEGRATIONS

Allow seamless workflows, enable automation to increase efficiency, improve data accuracy and boost user productivity by eliminating redundant manual data entry.

WORKFLOW AUTOMATION

Encourages staff participation, enables departments to collaborate better and promotes adherence to your healthcare system’s safety and quality goals.

Replace outdated software and position all of your facilities to work more productively toward clinical improvement and safety culture goals.

Healthcare systems, large and small, struggling to meet regulatory changes, improve ratings and regain community trust, are opting to replace outdated software to embrace innovative technology to help them improve safety, quality and reduce risk. SafeQual’s Al driven workflows and user interfaces engage more people collaboratively and with better data, encouraging participation and allowing employees to focus their attention and effort on patient safety.

Gain greater productivity and accountability when all of your departments seamlessly collaborate through Al integrated workflows and organized data.

SafeQual software provides automation to streamline the work, data, and communication necessary to integrate all of the departments and staff responsible for investigating error, facilitating correction and ensuring prioritization of patient safety and quality efforts within your facility and across your system locations.

SafeQual hospital risk management graphic
SQ DMS safety quality risk graphic

Our Solutions

High Reliability Organizations (HRO)

High-reliability organizations (HRO) in healthcare are defined as those that operate in complex, high-hazard situations for extended periods while managing to avoid serious failures. Hospitals can make substantial progress toward high reliability by undertaking several specific organizational change initiatives. Further research and practical experience will be necessary to determine the validity and effectiveness of this framework for high-reliability healthcare.

Sensitivity To Operations

Tap for more
Operations happen in real time and include discrete components of the system they compose. As such, operations generate outcomes that we can observe. The HRO continuously evaluates outcomes to determine if they are in fact serving the objectives of the organization. They do not assume that the continuous outcomes will be the same as planned, assumed, or hoped for. Operations are what an organization does. In this sense, HROs treat them as hands-on experiences from which lessons about the organization can be taken to further improve function in real time.

Preoccupation With Failure

Tap for more
Systems in modern organizations are complicated, and they experience failures. HROs focus like a laser on failure; they give continuous attention to anomalies that could be symptoms of larger problems. The basic insight here is that big problems don’t emerge fully formed in an instant. They are almost always preceded by smaller problems or evidence that would point to the big problem if it were given proper attention. HROs do NOT assume that if a control in place succeeds in containing a failure, everything is right.

Commitment to Resilience

Tap for more
The signature of the high reliability organization is not that it is error-free, but that errors don’t disable it. HROs are essentially adaptable, learning organizations. They can experience a failure but continue operating under degraded conditions while marshalling resources to restore capacity. To operate like this, HROs can recognize emerging anomalies despite prior beliefs, experiences, or plans. In large part, this requires both open-minded observation and a willingness to react appropriately even under unanticipated conditions.

Reluctance to Simplify

Tap for more
Complexity means that organizations have numerous potential sources of failure, and HROs do not apply generalized terms to describe them. It is a common and convenient response to a problem to name a general kind of cause and consider it a solution. In HROs, the occurrence of a failure is taken as an opportunity to dig deeply into the details of the system involved to find a real cause-you differentiate the details within those broad, convenient generalizations, engaging innovative solutions within a dynamic environment.

Deference to Expertise

Tap for more
The fact that an HRO must be open-minded rather than judgmental leads to the idea that the culture of the HRO defers to expertise. The key point, however, is that the “expert” involved is the person with hands-on knowledge of the operation at the point of failure, not the “expertise” conferred by hierarchical authority. In the HRO, the expert has access to upward reporting, and there is no intimidation from authority to impede the communication. The openness required for success depends on accurate information from every source.

Achieving Zero Preventable Harm

SafeQual connects processes, data and people, working to make healthcare safer, in purposeful workflows that share corrective action progress being made as a result of their reporting efforts.

The costs of not addressing patient safety issues include penalties, diagnosis related group payment decreases, excess patient care costs, legal liability exposure, and excess bed days. In the position of needing to cut costs, it can be difficult to justify spending money on new software. However, software actually saves money by reducing administrative burden, increasing operational efficiency, and preventing unwanted events.
COST EFFECTIVE

Tap for more
Getting hospital staff and departments working together toward improving patient safety should be minimally disruptive and place minimal burden on hospital workers, in terms of training time and daily operation. The most effective incident reporting software encourages organizational participation with automation that elevates effective, transparent event reporting, collaboration and supports an organization’s safety culture goals.
USER FRIENDLY

Tap for more
It is vital that any patient safety software provide robust reporting on key metrics and goals with built-in workflow for business rules review, escalation and customizable, purpose-built forms that follow industry best practices enabling risk leaders to effectively leverage risk management solutions. Continual monitoring for effectiveness and analysis of real-time, actionable management data is of paramount importance.
DATA AND SYSTEM ANALYSIS

Tap for more
Patient safety is best accomplished as a team practice, with all members being held 100 percent responsible for best practices. To increase patient safety, healthcare facilities need to reinforce a patient safety culture that is fully and unmitigatedly committed to the goal of zero-error safety practices. Without a constant, usable stream of pertinent information and real time notifications about hand hygiene compliance, this is a near-impossible task to undertake.
COMMITMENT TO SAFE CULTURE

Tap for more
While hand hygiene and other infection prevention measures are major factors in preventable morbidity, other patient safety factors include nurse-to-patient ratios, physician and nurse fatigue and burnout, antibiotic resistance, and problems related to poor interoperability of electronic health records. Ongoing, regular data is needed to identify which patient safety factors are the “problem areas” in a specific hospital or medical setting.
COMPREHENSIVE DATA

Tap for more
LOWEST NUMBER OF ANNUAL GOOD CATCH EVENTS AND HARM EVENTS PER BED
0
MOST NUMBER OF ANNUAL GOOD CATCH EVENTS AND HARM EVENTS PER BED
0
Largest reported annual increase in corrective actions
0 %
LARGEST REDUCTION IN BOARD LEVEL PATIENT COMPLAINTS IN ONE YEAR
0 %
LARGEST REPORTED REDUCTION IN MEDICAL MALPRACTICE PREMIUMS IN THREE YEARS
$ 0 K
LARGEST REPORTED ONE YEAR INCREASE IN CMS PAYMENT FOR QUALITY ACHIEVED
$ 0 K
SafeQual

A cloud-based software for safety, quality, and risk provides leaders the ability to effectively pursue zero patient and employee harm across their entire care delivery system.

Company
Customer